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Privacy Policy

Last updated: July 1, 2026

Quality Gypsum Services Ltd. (“QGS”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through our website, why we collect it, and how we handle it. By using our website or submitting a form, you consent to the practices described here.

What we collect

When you request a quote or contact us through our website, we collect the information you provide, such as your name, phone number, email address, and details about your project. Our website also collects standard technical information automatically, including your IP address, browser type, pages visited, and how you arrived at our site, through cookies and similar technologies.

Why we collect it

We use your information to respond to your inquiry, provide quotes, schedule site visits, deliver our services, and follow up about your project. If you have consented, we may also send you information about our services by email or text message. We use website analytics and advertising data to understand how visitors find and use our site and to improve our marketing.

Electronic communications

In compliance with Canada’s Anti-Spam Legislation (CASL), we only send commercial electronic messages (email or SMS) to people who have provided consent, requested a quote, or have an existing business relationship with us. Every marketing message we send includes a way to unsubscribe. You can withdraw your consent at any time by using the unsubscribe link in our emails, replying STOP to a text message, or contacting us directly.

Third-party services

We use trusted third-party services to operate our website and manage customer communications. These include our customer relationship management platform (which processes form submissions and communications on our behalf), Google services (including Google Analytics and Google Ads, which use cookies to measure website traffic and advertising performance), and our website hosting provider. These providers may process your information on servers located outside of Canada, including in the United States. We do not sell your personal information to anyone.

Cookies and advertising

Our website uses cookies for analytics and advertising measurement, including tools such as Google Analytics and Google Ads conversion tracking. These help us understand which pages and advertisements bring visitors to our site. You can control or delete cookies through your browser settings, and you can opt out of personalized Google advertising at adssettings.google.com.

How we protect and retain information

We take reasonable steps to protect personal information against loss, theft, and unauthorized access. We keep personal information only as long as needed for the purposes described above, or as required by law, after which it is securely deleted.

Your rights

Under Alberta’s Personal Information Protection Act and Canada’s federal privacy law, you have the right to access the personal information we hold about you, request corrections, and withdraw consent to its use, subject to legal and contractual restrictions. To exercise these rights, contact us using the details below.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page with the date of the last update.

Contact us

Questions about this policy or your personal information can be directed to:

Quality Gypsum Services Ltd.
Calgary, Alberta
Phone: 403-809-2908
Email: info@qualitygypsum.ca